Studio Grand Australia 

* GEL REMOVALS & LASH LIFT REVERSALS : After a gel lash removal or lash lift reversal you will need to wait at least 48 hours before a NEW SET can be applied. Our artist can explain the 'reason why' to you at your removal or reversal session. 

*AVOID EYE MAKEUP for at least 48 hours prior to your session. Our lash extension glue cannot bond to oils much like water & oil doesn't mix. PLEASE NOTE This also includes 'foundation' as waxy foundations can trap itself onto your natural lashes & lessen your lash retention. We also ask you not to wear any eye makeup so that we can get started on your lashes immediately. 

*AVOID makeup wipes, eye serums & eye creams from touching the area around your extensions especially before bed. 

*Contact lenses- Please remove contact lenses before we start to lash or prior to your appointment. If you happen to have them on, this is no drama as our lash method ensures there is not scratching or heaviness on your eyelid. You may however get red eyes as contacts should not be worn whilst sleeping and you may have a lash nap. 

*Sore, Sensitive Or red Eyes- Please wait until your eyes are clear from allergies or any other eye condition before your next appointment, the health of your eyes is most important. 

CLEAN LASHES GETS YOU 20% FULLER LASHES 

Our trained and multi qualified Lash Technician/s: 

MASTER LASH ARTIST ELIANA:  With qualification and a passion for art, you can bet it, your lashes are going to reflect it.

Has another salon damaged your Lashes? Worry no longer as we offer lash therapy. In the event that we feel your lashes cannot handle any extensions, we will then leave you on lash therapy for three to six weeks and get you to come back. Otherwise we can lash you even during therapy and you can watch your natural lashes grow and extensions sets get fuller and more beautiful.   If your lashes are not healthy, we don't have a customer, therefore it is in ur best interest to keep your lashes heathy.

Please keep in mind pregnancy, diet, medication and how you treat your lashes plays a role in the health of your lashes however we do our absolute best to preserve every lash you own.

That's an excellent question and the answer is not simple. There are many things to consider, your natural lash cycle is the most obvious & then comes how you care for your lashes. With most lash applications you need to wait 24-48 hours before applying water, steam, humidity to your lashes. How you sleep, clean & maintain your lashes along with general lifestyle plays a role in how long they last. Clients going through hormonal changes, stress, illness or on particular medications are in the 5% of our clients who experience less retention than others. Also all hairdressers or hair dressing appointments need to be booked in after 48 hours from your extensions application. water, tears, makeup, steam, makeup removers can tamper with your extension bond. please see below for more info. 

HOW DO WE KNOW WHEN SOMETHING HAS GONE WRONG WITH THE AFTERCARE? We use the same glue bottle for aprox 4 weeks. If our glue is in any way faulty, this would results in every clients having really bad retention, This has never happened. Extra lash loss is usually the result of some of the below. PLEASE SEE #LashFACTS Below. 

90% of our clients have amazing ongoing retention of at least 60% RETENTION at every infills. 

Roughly 10% off clients have either an over active oil glands, are on medications, hormonal or have extremely fast growing Lash cycle. These types of clients will always notice lesser retention, resulting in quicker fills. 

BOTH EYES SHED AT A DIFFERENT RATE - 'one eye is full & one eye almost all gone? - This can happen & is not from adhesive error as the same glue is used on both eyes. The eye that has shed more may have gotten wet, been exposed to heat, had an extra lash shed or oil/ protein may have been present on your natural lash during your session. Please always come with clean lashes to avoid these issues. 

LashFACTS 

FACT: Coming to your lash session with makeup on lashes results in 100% extra lash loss 

FACT; Thyroid tablets & some other medications have proven to change the environment of your eye area making lashes either oilier, dryer and more brittle. Pregnancy & menopause can also change the lash environment. For pregnant ladies, lashes usually return to normal 3-4 months after giving birth. 

FACT- tears have now been studied, salt & oils live in your tears. Crying or watery eyes will always result in less retention, the Lashes will literally slide off. We hear beauties with excellent otherwise retention walk in and say ' I cried & a lot came out' 

FACT- The drier your lashes, skin, hair, the better your retention. We however need to not over dry your lashes.

 FACT- Oil based eyeliners or mascara works at debonding your glue, even when worn on bottom eyelid only. Use lash extensions safe products. 

 FACT- water is not the enemy, get in and clean those lashes. 

 FACT- Oily Lashes has shown and proven to deboned adhesive faster than makeup oils. Even if you don't wear makeup, you still need to cleanse. 

 FACT- There are season where your lashes shed faster. Autumn and Summer shed are the main two shedding seasons. 

 FACT- Serums, face creams, most makeup wipes, medications, growth serums, vitamins, weight loss, depression, sleep pattern, watery eyes, makeup, sweat, saunas, solarium, chlorine etc.... does tamper with the adhesive. 

TRUE IMMUNE ADHESIVE ALLERGIES: 

SGA FACT- To Date Only (1)  reported case (out of thousands)  of an actual allergy to the adhesive. Allergies are not to be mistaken for sensitivity. A true allergy is much like a peanut allergy.  If you have an allergy, it means you are allergic to ALL lash adhesives and must not wear extensions again. Allergies are not an irritation only, they're real & ONCE EXPOSED Can Harm Your Eyes. 

 99% Of SGA clients experience absolutely ZERO DISCOMFORT using our adhesive, no stinging, no burning, no smell or strong fumes. 

Clients who are extremely sensitive & have previous eye and skin sensitivity may or may not feel a sight, few seconds sting during showers or when eyes get humid. 

Real facts by SGA -